Privacy Policy

Last updated: February 17, 2026

1. Introduction

AgenticSMB ("we", "our", or "us") operates the AgenticSMB platform, providing AI-powered business automation services. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

When you use AgenticSMB, we may collect:

Account Information: Name, email address, business name, and phone number
Google Account Data: When you connect your Google account, we access Calendar events, Gmail messages, and Drive files as authorized by you
Conversation Data: Messages between you, your customers, and your AI assistant
Usage Data: How you interact with our platform

3. How We Use Your Information

We use your information to:

Provide and improve our AI assistant services
Schedule appointments on your Google Calendar
Send and read emails on your behalf (with your authorization)
Store and retrieve relevant business documents
Communicate with you about your account

4. Google API Services

AgenticSMB's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically, we:

Only request access to the data necessary for your AI assistant to function
Never sell your Google data to third parties
Never use your Google data for advertising purposes
Only share your data with service providers necessary to operate the platform
Allow you to revoke access at any time through your Google Account settings

5. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use:

Encrypted connections (HTTPS/TLS) for all data transmission
Encrypted storage for sensitive data like OAuth tokens
Isolated infrastructure for each customer (tenant separation)
Google Cloud Platform's security infrastructure

6. Data Retention

We retain your data for as long as your account is active. You can request deletion of your data at any time by contacting us. Google OAuth tokens are deleted immediately when you disconnect your Google account.

7. Third-Party Services

We use the following third-party services:

Google Cloud Platform: Infrastructure and hosting
Anthropic: AI language model provider
Telegram/WhatsApp: Messaging (if enabled)

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Revoke Google API access at any time
Export your data

9. Contact Us

For privacy-related questions or requests, contact us at:

Email: privacy@agenticsmb.ai

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform.